NEWSLETTER – 4 August 2017

We'd like to extend a warm welcome to our new member

We'd like to extend a warm welcome to new TTA member, Signature Restaurant – Brooklyn.

Signature Restaurant has been operating in Brooklyn for two years specialising in international cuisine served in a classic fine dining environment. There is no doubt that there is something for every kind of palate on their menu.

Their wine list is well researched and extensively created and offers bountiful opportunities for the connoisseur and casual wine lover alike. Signature is also proud to offer live music every night as part of their sophisticated atmosphere.

Fraud warning

TTA members are warned to be aware of fraudulent recruitment advertisements using tourism product names being posted on online platforms such as Gumtree and Indeed as per the images shown here.

In the event of becoming aware of such a fraudulent notice members are urged to report the fraud to the platform managers and to copy the TTA office into all correspondence so that the TTA office can assist in ensuring that such adverts are removed and/or dealt with accordingly where possible.

Participate in tourism BBBEE research survey

Urban-Econ Development Economists is conducting research on behalf of the Department of Tourism and the Tourism B-BBEE Charter Council, to investigate the state of transformation in the tourism sector of South Africa.

Urban-Econ Development Economists requests the participation of tourism products in Tshwane in the following study as it is critical to the success of the study that they have a fully representative sample of the tourism sector.

It is important that top management, executives or most knowledgeable person dealing with the B-BBEE Score Card within the establishments complete the questionnaire.

Please see the letter of invitation and the baseline questionnaire to be completed by industry-players, or complete the Tourism Survey online.

If there are any questions or concerns, please do not hesitate to contact vonani@urban-econ.com or Urban-Econ Tourism Unit Manager Dr. K. Schoeman at kiera@urban-econ.com.

Capital hotel school prepares students for a future R59 billion industry

PwC (Price Waterhouse Cooper) has just released its 7th edition of the PwC Hotels outlook: 2017-2021: South Africa - Nigeria - Mauritius - Kenya - Tanzania) report that highlights the hotel industry as one of the fastest growing and most energetic contributors to the African economy. This, in an incredibly volatile and politically tumultuous economic environment is incredibly good news, although a question must be raised around the educational institutions responsible for facilitating its development.

For a doctor to be able to qualify, they undergo years of specialized training in facilitated teaching environments. You won't find a doctor that hasn't learnt how to scrub his hands before entering a theatre able to perform successful brain surgery – if you do; you're unlikely to live to be able to tell the tale. By the same token, why should the training and education around the [current] R39 billion hotel industry be any different?

Ronel Bezuidenhout, Managing Director of leading South African Hotel School, Capital Hotel School (CHS), expresses concerns around the caliber of candidates graduating from hospitality programs. "Although these courses offer an impressive compendium of necessary certification logos, the reality is that only parts of these certifications are being met through the 6 month courses currently on offer to make the school and qualification more attractive to a generation that's become synonymous with instant gratification."

Bezuidenhout believes what will set a student or individual working in hospitality apart, is the quality of their work and service they deliver – whether turning down a bed in a hotel or preparing an a la carte meal in a Michelin Star restaurant. "How can we expect to be offering quality candidates to an industry that is earmarked to be worth an incredible R59 billion by 2021, when we're arming them with an incomplete qualification?" says a very passionate Bezuidenhout. "According to the PwC Hotel outlook report, of the 9.3% increase in hotel room revenue over the next 5 years, over 50% of this growth comes from four and five star establishments – not quite the level that can be adequately fulfilled by a team with a few months of educational training."

CHS has always been meticulous about keeping abreast of industry needs, both locally and internationally, through the partnerships they have established over the years. "We keep our ears to the ground as far as what this industry needs and place a large focus on how we can help support those needs as we prepare the generation that will continue to drive the industry forward," says Bezuidenhout. "There is no way I would send a candidate into a world where the likes of that responsibility rests on their shoulders, with only half the skill required to make it happen."

Apply to participate – tourism show participation support applications open

International Travel Week – Abu Dhabi
The National Department of Tourism, through the International Market Access Support Programme, invites eligible tourism enterprises to apply for support to participate at the International Travel Week (ITW) Abu Dhabi taking place on 25 – 26 November 2017. View more information on this opportunity.

IBTM World 2017, Barcelona
The South African National Convention Bureau is inviting colleagues in Tourism to join the SA Pavilion at the IBTM Barcelona from 28 – 30 November 2017. Tourism products can also apply for the National Department of Tourism Market Support Access Programme for assistance should they wish to attend the tradeshow. For more information on the IBTM and this opportunity.

Become involved in a Growing Green Initiative

Railways Café @ Makers Village is calling for assistance in the form of plants, paint and hands for their Growing Green Initiative. The Foundation already has confirmation from the media for television coverage to ensure that everyone that contributes is greatly rewarded.

People can also browse the TSHWANE STREET LIFE Facebook page, to find out more on the initiative and its objective which aims to assist all Informal Traders in Pretoria/Tshwane; the initiative will kick start in Irene. Read the Growing Green Initiative booklet.

Vacancies

Villa San Giovanni currently has the following vacancies:
– Kitchen Manager
– Restaurant Manager
Interested applicants with more than 3 years' experience can submit their CV's to info@vsg.co.za or call 012 543 1736 for more information. The closing date is 1 October 2017.

The CSIR ICC currently has vacancies for the following positions:
– Operations Manager
– Executive Chef
– Senior AV Technician
– Safety & Setup Coordinato
– Sales Manager
– Sales Associate: Government
– Sales Associate: Associations & NGOs
– Sales Associate: Private Sector
– Marketing Manager
– Entabeni Reservations Coordinator
– Housekeeper
Interested applicants should visit the CSIR ICC vacancies page for detailed information.

Recommended reading

In the Accommodation Management space: LittleHotelier Resource Hub
In the Attractions Management space: Attractions Africa
General Tourism news: Tourism Update
Are you offering what your clients are actually looking for?
Travelling Mystery Guest's favourite coffee shops

Upcoming industry conferences, exhibitions and events

See what hot entertainment is on in the city
SAACI Tshwane Branch Event, 15 September 2017, Pretoria
Gauteng Getaway Show, 23–25 September 2017, Johannesburg
World Travel Market (WTM), 18–20 April 2018, Cape Town
IBTM Africa, 19–20 April 2018, Cape Town

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Members are urged to submit any news for the website and newsletter to secretary@tshwanetourism.com.

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